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Shipping & Handling Updates

Shipping & Delivery
Shipping is determined by weight and destination. The US Postal Service is our preferred vendor for domestic orders. Shipping and handling charges are applied to the cost. See more under "Ordering" for handling time.

UPS Ground is only available for hazmat (hazardous materials as determined by shipping vendors-in our case usually paints/thinners/washes/etc.) items or orders including these items. For larger quantities, we choose the most economic shipping method and for smaller packages that include hazmat items Parcel Post (USPS ground) is used.

International Shipping: Due to the constant fluctuation of international shipping rates Victory Models has eliminated the flat service fee option and our items are now shipped using calculated rate pricing (weight vs destination). We will verify the weight of the package and refund excess shipping charges due to the system weight miscalculation (most likely for books or very heavy items that tend to require extra packaging material to prevent damage). Another scenario is when you have purchased a resin part and the system calculates 4 ounces, then you buy 3 and the system calculates 12 ounces. If they are similar size and weight most likely the package will fall under the 5 or 6 ounces category, therefore a refund is due to combined weight calculation. Restricted countries will be shipped via a traceable option only. If you are under one of these countries you will not be able to check-out. 

Both, First Class International Airmail and Standard Int'l E-Packet offer tracking for most countries and delivery can take up to 4 weeks or, although rarely, longer. We are able to provide *Standard Int'l E-Packet at a discount for certain countries by choosing to skip the handling by the local distribution office, and ship all the international packages directly to the New York distribution center. This means that although you received a tracking# it may not show any updates for up to 7 days. If you wish to track your item immediately and it makes you feel warm and cozy to see "almost" daily information, Priority International Mail is your best option. We reserve the right to apply Priority Mail with tracking to countries with challenging postal services. (You will be notified prior to this and your approval will be necessary or the order will be cancelled and your money refunded.)

Buyers are responsible for import duties, taxes, and additional fees that may be applied to the order by your import offices. Please consult with your country's Customs department for details on these fees prior to buying. We are prohibited from marking merchandise below value or marking items as "gifts."

Please note, on some international orders we may have to adjust your shipping cost. This usually happens when a few books (weight) are ordered. We will notify you first and await your answer for the adjustment before processing your order. We will ONLY notify you if there is a significant difference. 
Finally, as most of you are now aware, all international orders must go air mail and any over 4 pounds in weight must go Priority Mail. Again, we will contact you beforehand if we need to make changes and see if you are still interested on proceeding with your purchase. 

Folks, we are just an e-mail or phone call away. Don't hesitate to contact us!

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